Shanghai First Maternity and Infant Hospital: Campus Guide & How to Book an Appointment

Overview

Shanghai First Maternity and Infant Hospital (同济大学附属第一妇幼保健院), affiliated with Tongji University, is one of China's premier specialized hospitals for women's and infant health. Founded in 1947, it is a Grade 3A specialized hospital exclusively dedicated to obstetrics, gynecology, neonatology, and reproductive medicine. The hospital is nationally recognized for its excellence in obstetrics and high-risk pregnancy management, IVF and assisted reproductive technology, gynecologic surgery, neonatology and NICU care, and breast surgery. Its IVF success rates and high-risk obstetrics program attract patients from across China and internationally.

Campus Locations

Shanghai First Maternity and Infant Hospital operates across two campuses:

• Main Campus — 536 Changle Road, Jing'an District. The flagship campus housing obstetrics, gynecology, IVF, neonatology, and breast surgery departments.
• Yangpu Campus — Yangpu District. Provides maternity and gynecology services for patients in northeastern Shanghai.

The IVF and reproductive medicine center and high-risk obstetrics unit are primarily at the Main Campus. Confirm department location before booking.

Essential Patient Information

• Real-name registration is mandatory. Bring the patient's original valid ID (national ID card or passport for foreign nationals). Without it, registration and self-service machines cannot be used.
• Outpatient hours: Morning 08:00–11:30 | Afternoon 13:00–17:00. Select departments operate on weekends.
• Emergency department: Open 24 hours for obstetric and gynecologic emergencies.
• IVF patients: The assisted reproductive technology (ART) program follows a dedicated intake and assessment process. Contact the reproductive medicine center directly before attempting standard online booking.
• Prenatal care patients: Establish care early — first prenatal visit slots are in high demand and should be booked as soon as pregnancy is confirmed.

Booking Channels

1. Official WeChat Public Account (Recommended)

Search and follow 同济大学附属第一妇幼保健院 on WeChat. Slots open daily at 08:00 for appointments up to 7 days in advance for most departments.

1. Open the public account and tap Appointment Booking (预约挂号).
2. Tap Add Patient (添加就诊人) and enter the patient's real name and ID number.
3. Select the campus, department (e.g., Obstetrics, Gynecology, Reproductive Medicine, Neonatology), date, and time slot.
4. Confirm appointment details and complete booking.

To cancel: Go to My Appointments (我的预约) and cancel before 17:00 the day prior to the appointment.

2. Phone Booking

• Hospital Direct Line: 021-52588000 | During outpatient hours.
• 114 Hotline: Dial 021-114 | Monday to Sunday 07:00–21:00.
• Shenkang Medical Alliance: Dial 021-96886 | 07:00–22:00.

3. On-Site Booking

• Service counter: Available at each campus outpatient hall during clinic hours. Bring valid ID.
• Self-service kiosks: Located throughout outpatient buildings. Insert valid ID and follow on-screen instructions.

4. Other Channels

• Follow-up booking: Your doctor can book your next appointment directly at the end of a consultation.
• Third-party platforms: Alipay, official website (www.shfmih.com), and Shenkang Medical Alliance (yuyue.shdc.org.cn). Slots are synchronized in real time.

Key Rules and Tips

Slot Release Schedule

• General outpatient slots open at 08:00 daily for the next 7 days.
• Specialist slots (e.g., high-risk obstetrics, gynecologic oncology) open 7–14 days in advance and are highly competitive.
• IVF and ART consultations follow a separate scheduling pathway — contact the reproductive medicine center directly.

Tips for High-Demand Specialists

• Complete patient registration setup before the slot release time and log in at exactly 08:00.
• Check for cancellations during 15:00–17:00 daily — re-released slots can be claimed.
• For IVF consultations, prepare a complete fertility workup: hormone panels (AMH, FSH, LH, E2), semen analysis, uterine ultrasound, and prior treatment records.
• For high-risk obstetrics, bring all prior prenatal records, ultrasound reports, and relevant lab results.

Booking Limits and No-Show Policy

• One appointment per patient, per department, per day.
• Cancellations must be made before 17:00 the day prior to the appointment.
• Repeated no-shows may result in temporary booking restrictions across platforms.

Check-In on the Day

• Collect your number at a self-service kiosk or service counter on arrival.
• Sign in at the sign-in machine on your department's floor before your appointment time. Failure to sign in may affect your queue position.

Special Patient Groups

• Foreign nationals: Book via WeChat public account, phone, or in person using your passport.
• First-visit insurance patients: Register at the manual registration window; self-service kiosks may not support all insurance types.
• International IVF patients: CMCS coordination is strongly recommended to navigate the multi-step ART intake process and language requirements.

Out-of-City Patients

• Register for out-of-city medical care with your home city's insurance authority before traveling.
• Bring your national ID, insurance card, all prior medical records, fertility workup results, and prenatal records as applicable.
• Plan your trip 1–2 weeks in advance and book accommodation near Jing'an District for the Main Campus.

Contact and Support

• Outpatient Hotline: 021-52588000
• Official Website: www.shfmih.com
• Online: Leave a message via the WeChat public account for a staff response.
• On-site: Information desks at each campus outpatient hall provide appointment guidance and wayfinding.

How CMCS Can Help

For international patients pursuing IVF, managing a high-risk pregnancy, or seeking specialist gynecologic care in Shanghai, the process involves multiple consultations, complex documentation, and ongoing coordination — all across a language barrier. China Medical Concierge Shanghai (CMCS) provides end-to-end support: navigating the IVF intake process, securing specialist appointments, translating medical records, providing on-site interpretation at every consultation, and coordinating logistics throughout your care journey.

Contact us at contract@medicalsh.com or WeChat: gezhanglao to get started.