Overview
Longhua Hospital (龙华医院), affiliated with Shanghai University of Traditional Chinese Medicine, is one of China's most prestigious Grade 3A specialized hospitals for traditional Chinese medicine and integrative medicine. Founded in 1960, it is built on the site of the historic Longhua Temple and carries a rich heritage of classical TCM practice. The hospital is nationally recognized for its excellence in TCM oncology and cancer support, acupuncture and moxibustion, integrative surgery, TCM orthopedics and traumatology, and TCM internal medicine. Its integrative oncology program — combining chemotherapy or radiotherapy with TCM to reduce side effects and improve quality of life — attracts cancer patients from across China and internationally.
Campus Location
Longhua Hospital operates from its main campus:
- Main Campus — 725 Wanping South Road, Xuhui District. All major TCM and integrative medicine departments are concentrated here, including oncology, acupuncture, integrative surgery, orthopedics, and internal medicine.
All services are at the main campus. Plan travel and accommodation near Xuhui District accordingly.
Essential Patient Information
- Real-name registration is mandatory. Bring the patient's original valid ID (national ID card or passport for foreign nationals). Without it, registration and self-service machines cannot be used.
- Outpatient hours: Morning 08:00–11:30 | Afternoon 13:00–17:00. Select departments operate on weekends.
- Emergency department: Open 24 hours.
- TCM oncology patients: Bring all prior oncology records including pathology reports, imaging, chemotherapy or radiotherapy records, and current Western medicine treatment plans. TCM oncology consultations work best when integrated with your existing treatment.
- Herbal medicine patients: Be prepared to fill prescriptions at the hospital pharmacy. Longhua's pharmacy stocks an extensive range of classical and modern herbal formulas. Decoctions can be prepared on-site or delivered.
Booking Channels
1. Official WeChat Public Account (Recommended)
Search and follow 龙华医院 on WeChat. Slots open daily at 08:00 for appointments up to 7 days in advance for most departments.
- Open the public account and tap Appointment Booking (预约挂号).
- Tap Add Patient (添加就诊人) and enter the patient's real name and ID number.
- Select the department (e.g., TCM Oncology, Acupuncture, Integrative Surgery, TCM Orthopedics, TCM Internal Medicine), date, and time slot.
- Confirm appointment details and complete booking.
To cancel: Go to My Appointments (我的预约) and cancel before 17:00 the day prior to the appointment.
2. Phone Booking
- Hospital Direct Line: 021-64385700 | During outpatient hours.
- 114 Hotline: Dial 021-114 | Monday to Sunday 07:00–21:00.
- Shenkang Medical Alliance: Dial 021-96886 | 07:00–22:00.
3. On-Site Booking
- Service counter: Available at the outpatient hall during clinic hours. Bring valid ID.
- Self-service kiosks: Located throughout the outpatient building. Insert valid ID and follow on-screen instructions.
4. Other Channels
- Follow-up booking: Your TCM physician can book your next appointment directly at the end of a consultation.
- Third-party platforms: Alipay, official website (www.longhuahospital.com), and Shenkang Medical Alliance (yuyue.shdc.org.cn). Slots are synchronized in real time.
Key Rules and Tips
Slot Release Schedule
- General outpatient slots open at 08:00 daily for the next 7 days.
- Senior TCM physician slots (名老中医) open 7–14 days in advance and are extremely competitive.
Tips for High-Demand Senior Physicians
- Complete patient registration setup before the slot release time and log in at exactly 08:00.
- Check for cancellations during 15:00–17:00 daily — re-released slots can be claimed.
- For TCM oncology, prepare a complete oncology dossier and a detailed symptom history including fatigue, appetite, sleep, digestion, and treatment side effects — all are central to TCM diagnosis.
- TCM treatment typically requires multiple sessions. Plan for a stay of at least 1–2 weeks if pursuing a full treatment course.
Booking Limits and No-Show Policy
- One appointment per patient, per department, per day.
- Cancellations must be made before 17:00 the day prior to the appointment.
- Repeated no-shows may result in temporary booking restrictions across platforms.
Check-In on the Day
- Collect your number at a self-service kiosk or service counter on arrival.
- Sign in at the sign-in machine on your department's floor before your appointment time. Failure to sign in may affect your queue position.
Special Patient Groups
- Foreign nationals: Book via WeChat public account, phone, or in person using your passport. CMCS interpretation support is strongly recommended — TCM consultations are highly language-dependent.
- First-visit insurance patients: Register at the manual registration window; self-service kiosks may not support all insurance types.
Out-of-City Patients
- Register for out-of-city medical care with your home city's insurance authority before traveling.
- Bring your national ID, insurance card, all prior medical records, oncology reports if applicable, and a detailed symptom history.
- Plan for multiple visits — TCM treatment courses typically span 2–4 weeks for meaningful results.
Contact and Support
- Outpatient Hotline: 021-64385700
- Official Website: www.longhuahospital.com
- Online: Leave a message via the WeChat public account for a staff response.
- On-site: Information desks at the outpatient hall provide appointment guidance and wayfinding.
How CMCS Can Help
Longhua Hospital's integrative oncology and classical TCM programs offer international patients a unique opportunity to combine the best of Eastern and Western medicine. For cancer patients seeking TCM support alongside their treatment, or patients with chronic conditions seeking authentic TCM care, navigating the booking process and language barriers requires expert support. China Medical Concierge Shanghai (CMCS) manages the entire process: securing appointments with the right TCM specialist, preparing your symptom history and medical records in Chinese, providing professional on-site interpretation, managing herbal prescription logistics, and coordinating your full treatment schedule.
Contact us at contract@medicalsh.com or WeChat: gezhanglao to get started.
0 則留言