Fudan University Shanghai Cancer Center: Campus Guide & How to Book an Appointment

Overview

Fudan University Shanghai Cancer Center (FUSCC, 复旦大学附属肿瘴医院) is China's premier dedicated cancer hospital and one of the most respected oncology institutions in Asia. Founded in 1931, it is a Grade 3A specialized hospital exclusively focused on cancer diagnosis, treatment, and research. FUSCC is nationally recognized for its excellence in breast cancer, lung cancer, colorectal cancer, gynecologic oncology, and radiation therapy. Its multidisciplinary tumor boards, clinical trial programs, and minimally invasive surgical techniques attract patients from across China and internationally seeking cutting-edge cancer care.

Campus Locations

FUSCC operates across two main campuses:

• Main Campus (Xuhui) — 270 Dongan Road, Xuhui District. The flagship campus housing all major oncology departments including breast surgery, thoracic surgery, colorectal surgery, gynecologic oncology, radiation oncology, and medical oncology.
• Minhang Campus — Minhang District. An expanding campus providing comprehensive oncology services for patients in southwestern Shanghai.

Most specialist oncology departments are concentrated at the Main Campus. Confirm department location before booking.

Essential Patient Information

• Real-name registration is mandatory. Bring the patient's original valid ID (national ID card or passport for foreign nationals). Without it, registration and self-service machines cannot be used.
• Outpatient hours: Morning 08:00–11:30 | Afternoon 13:00–17:00. Select departments operate on weekends.
• Emergency department: Open 24 hours at the Main Campus.
• First visit preparation: Bring all prior pathology reports, imaging (CT, MRI, PET-CT), biopsy results, and treatment records. Oncology consultations require comprehensive prior documentation to be productive.
• International patients: FUSCC has experience serving overseas patients and can coordinate with CMCS for English-language support throughout the care journey.

Booking Channels

1. Official WeChat Public Account (Recommended)

Search and follow 复旦大学附属肿瘴医院 on WeChat. Slots open daily at 08:00 for appointments up to 7 days in advance for most departments.

1. Open the public account and tap Appointment Booking (预约挂号).
2. Tap Add Patient (添加就诊人) and enter the patient's real name and ID number.
3. Select the campus, department (e.g., Breast Surgery, Thoracic Surgery, Radiation Oncology), date, and time slot.
4. Confirm appointment details and complete booking.

To cancel: Go to My Appointments (我的预约) and cancel before 17:00 the day prior to the appointment.

2. Phone Booking

• Hospital Direct Line: 021-64175590 | During outpatient hours.
• 114 Hotline: Dial 021-114 | Monday to Sunday 07:00–21:00.
• Shenkang Medical Alliance: Dial 021-96886 | 07:00–22:00.

3. On-Site Booking

• Service counter: Available at each campus outpatient hall during clinic hours. Bring valid ID.
• Self-service kiosks: Located throughout outpatient buildings. Insert valid ID and follow on-screen instructions.

4. Other Channels

• Follow-up booking: Your oncologist can book your next appointment directly at the end of a consultation or treatment session.
• Third-party platforms: Alipay, official website (www.shca.org.cn), and Shenkang Medical Alliance (yuyue.shdc.org.cn). Slots are synchronized in real time.

Key Rules and Tips

Slot Release Schedule

• General outpatient slots open at 08:00 daily for the next 7 days.
• Specialist oncology slots (e.g., breast surgery, thoracic surgery) open 7–14 days in advance and are highly competitive.
• Multidisciplinary tumor board (MDT) consultations require a referral from a treating oncologist and are scheduled separately — contact the hospital directly for MDT arrangements.

Tips for High-Demand Specialists

• Complete patient registration setup before the slot release time and log in at exactly 08:00.
• Check for cancellations during 15:00–17:00 daily — re-released slots can be claimed.
• Prepare a complete medical dossier before your appointment: pathology reports, molecular profiling results (e.g., HER2, EGFR, BRCA status), imaging, and prior treatment records. This significantly improves consultation efficiency.
• If a top specialist is fully booked, consider booking a senior associate in the same department as an entry point to the team.

Booking Limits and No-Show Policy

• One appointment per patient, per department, per day.
• Cancellations must be made before 17:00 the day prior to the appointment.
• Repeated no-shows may result in temporary booking restrictions across platforms.

Check-In on the Day

• Collect your number at a self-service kiosk or service counter on arrival.
• Sign in at the sign-in machine on your department's floor before your appointment time. Failure to sign in may affect your queue position.

Special Patient Groups

• Foreign nationals: Book via WeChat public account, phone, or in person using your passport.
• First-visit insurance patients: Register at the manual registration window; self-service kiosks may not support all insurance types.
• Patients seeking second opinions: FUSCC welcomes second opinion consultations. Bring complete prior medical records and pathology materials for review.

Out-of-City Patients

• Register for out-of-city medical care with your home city's insurance authority before traveling.
• Bring your national ID, insurance card, all prior medical records, pathology slides (if applicable), imaging, and molecular test results.
• Plan your trip 1–2 weeks in advance and book accommodation near Xuhui District for the Main Campus.

Contact and Support

• Main Campus Outpatient Hotline: 021-64175590
• Official Website: www.shca.org.cn
• Online: Leave a message via the WeChat public account for a staff response.
• On-site: Information desks at each campus outpatient hall provide appointment guidance and wayfinding.

How CMCS Can Help

A cancer diagnosis is one of the most stressful experiences a patient and family can face. Navigating China's top cancer hospital as an international patient — securing scarce specialist slots, translating complex oncology records, understanding treatment options across language barriers — adds an enormous burden at an already difficult time. China Medical Concierge Shanghai (CMCS) specializes in supporting international cancer patients at FUSCC: from securing the right oncologist appointment and translating pathology reports, to providing on-site interpretation during consultations and coordinating your full treatment journey.

Contact us at contract@medicalsh.com or WeChat: gezhanglao to get started.